“You’ll never find Will waiting for direction or getting stuck in a loop of questions — he listens, distills, and expects action. We made so much progress from his ability and desire to build upon momentum while steering design forward.” - Principal Designer, Jobber
"Will’s leadership is marked by clear vision and user-centric focus. His ability to communicate transparently and manage operations effectively was instrumental in our success. Will's expertise in systems thinking and his pragmatic approach consistently delivered impactful results across our projects.” - Sr. PM, Stripe
“Design has been a strategic partner more so than at any other time in Instacart’s history. Across each of [Will’s] teams Design has been firing on all cylinders this past cycle.” - Group PM, Instacart
“Will was our first UX hire, and he built and led our design practice. He quickly established a high craft bar and foundational design practices for the team. He tackled difficult challenges head-on, and worked closely with product and engineering leadership to design and build great products. His keen business and product sense allowed him to effectively balance customer needs with measurable impact.” - SVP, Loblaw Digital
"Will is one of the few design leaders I've worked with who I consider a true champion of research. I always enjoy collaborating with him because he has an eye for finding opportunities to bring research into the design process, and he's great at aligning his team to actually take action on what we learned.” - UXR, Shopify
"Will was super fun to work with! As my design lead I felt he struck the right balance of structure while enabling a ton of creative freedom. Great guy. A great eye. Great product intuition. No bs. Very hard to come by these days.” - Sr Designer, Shopify
"Will has the rare combination of great taste in design and a deep understanding of product strategy and KPI's. His robust knowledge of how design can truly have an impact on the business is reinforced by his extensive experience working with senior leaders in multiple industries.” - Sr UX Manager, Shopify